Every enquiry answered
in minutes.
WharfDesk reads incoming enquiries, finds the right rates and local charges, and drafts the quotation for your team to approve.
Slow quotes lose shipments.
Most pricing desks take thirty minutes to two hours on an enquiry, between phone calls, portals and rate sheets. Some enquiries never get answered at all. Every one of those is revenue handed to a faster competitor.
Running live today.
In production with an established Lagos forwarding house. Real traffic, real quotations, from day one.
enquiries in the pilot month. Every one captured and tracked; none lost.
from enquiry to a priced draft, including cargo details read out of packing lists and forwarded threads.
carrier pricing: CMA CGM connected today; Lufthansa and Air France-KLM in progress. Contracts stay in your name.
Sea
FCL and LCL, contract and spot. 20ft and 40ft rates from your own carrier agreements, matched to the lane the customer actually asked for.
Air
Per-kilo weight breaks and minimums, the way airlines actually price. Airline connections bring contracted rates straight to your desk.
Road
Haulage from the port terminals to anywhere in the country, priced from your own tariff, on the same quotation as the sea or air leg.
Four steps, and your team stays in charge of the last one.
Connected to your enquiry mailbox. Origin, destination, cargo, weight, container type; nothing sits unread.
Your rate sheets, your contracts, live carrier connections. Anything unclear is held for a person, never guessed.
A complete, branded quotation with your local charges and terms, ready in minutes.
Nothing reaches your customer without your approval. Every decision logged and auditable.
The pricing desk, at a glance.
Every enquiry captured, priced and queued for approval. Screenshots from the live system, shown here with demonstration data.
What is it costing your desk today?
Rough numbers are fine. Adjust these to match your desk and watch the estimate change.
Estimates only. We assume a 173-hour working month, and that desks answering by hand miss 10 to 20 percent of enquiries; we use 15. The test run replaces every one of these guesses with your desk's measured numbers.
In two weeks, see what your desk is missing.
How many enquiries reached your desk last month?
How fast were they priced?
How many never got an answer at all?
Most forwarders cannot say for sure. The two-week test run shows you, without changing the way your team works.
One email-forwarding rule from your IT, fifteen minutes, one time. Your team keeps quoting exactly as it does today while WharfDesk works quietly alongside them, capturing and pricing every enquiry.
At the end of the two weeks you get a clear report:
- how many enquiries came in
- how fast each one could have been priced
- how many were never answered
- where you are losing business
No more guesswork. Try it, see your results, then decide, with your own business data in front of you.
The test run has a small one-time fee. If you continue after the two weeks, that fee comes off your setup cost in full.
Thank you. Your request is in.
We will reply from wharfdesk@eromlabs.com within 24 hours to set up your test run. Nothing changes on your desk until you have spoken with us.
Never shared with anyone, including other forwarders. Carrier subscriptions stay contracted in your own name.
Enterprise-grade cloud infrastructure, encrypted at rest and in transit, backed up daily.
Who approved what, when, and at which price: an audit trail your management can stand behind.
Stop losing shipments to slow quotes.
Two weeks alongside your pricing desk. Your customers notice nothing. Your own numbers, then your decision.
Start the two-week test run Contact: wharfdesk@eromlabs.com · we reply within 24 hours, and you can be live on your enquiries the day afterBehind WharfDesk - WharfDesk is built and operated by EromLabs Technologies Nigeria Limited (RC 9600803). The system was developed alongside, and runs in live production with, an established Lagos forwarding house, on secure, enterprise-grade cloud infrastructure.