Quoting automation for freight forwarders

Every enquiry answered
in minutes.

WharfDesk reads incoming enquiries, finds the right rates and local charges, and drafts the quotation for your team to approve.

Sea, air and road. One pricing workflow. Your desk keeps final approval.
Start the shadow pilot See it in action
Product screenshots
Two weeks alongside your pricing desk, with zero change to your customer workflow.
Faster responsesHours become minutes
No lost enquiriesEverything captured
More won businessConsistent, competitive quotes

Slow quotes lose shipments.

Most pricing desks take thirty minutes to two hours on an enquiry, between phone calls, portals and rate sheets. Some enquiries never get answered at all. Every one of those is revenue handed to a faster competitor.

Container ship at sea

Sea

FCL and LCL, contract and spot. Container-tier pricing from your own carrier agreements, matched to the lane the customer actually asked for.

Cargo freighter loading on the tarmac

Air

Per-kilo weight breaks and minimums, the way airlines actually price. Airline connections bring contracted rates straight to your desk.

Haulage truck at dusk

Road

Haulage from the port terminals to anywhere in the country, priced from your own tariff, on the same quotation as the sea or air leg.

Running live today.

In production with an established Lagos forwarding house. Real traffic, real quotations, from day one.

235

enquiries in the pilot month. Every one captured and tracked; none lost.

< 2 min

from enquiry to a priced draft, including cargo details read out of packing lists and forwarded threads.

Live

carrier pricing: CMA CGM connected today; Lufthansa and Air France–KLM in progress. Contracts stay in your name.

How it works

Four steps, and your team stays in charge of the last one.

1
Reads every enquiry

Connected to your enquiry mailbox. Origin, destination, cargo, weight, container type; nothing sits unread.

2
Prices it instantly

Your rate sheets, your contracts, live carrier connections. Anything unclear is held for a person, never guessed.

3
Drafts the quotation

A complete, branded quotation with your local charges and terms, ready in minutes.

4
Your desk approves

Nothing reaches your customer without your approval. Every decision logged and auditable.

See it in action

The pricing desk, at a glance: every enquiry captured, priced and queued for approval. Screenshots from the live platform, shown here with demonstration data.

WharfDesk enquiry list showing captured RFQs with routes, modes, draft quotes and status
Every enquiry, one desk. Captured from your mailbox, classified by mode, priced, and tracked from first read to sent quotation.
WharfDesk enquiry detail showing extracted shipment fields and a draft quotation ready for approval
From email to draft quotation. Shipment details read out of the enquiry, priced from your rates with your markup, ready for your approval.

The two-week shadow pilot

One forwarding rule from your IT, fifteen minutes, one time. Your team keeps quoting exactly as it does today while WharfDesk quotes silently alongside them. After two weeks you see every enquiry received, how fast it was priced, and the enquiries your desk never answered. Then you decide, with your own numbers in front of you.

The pilot fee is credited in full against setup when you continue.

Start the shadow pilot Live on your enquiries within 24 hours
Your rates stay yours

Never shared with anyone, including other forwarders. Carrier subscriptions stay contracted in your own name.

Securely hosted

Enterprise-grade cloud infrastructure, encrypted at rest and in transit, backed up daily.

Every approval logged

Who approved what, when, and at which price: an audit trail your management can stand behind.

Behind WharfDesk

WharfDesk is built and operated by EromLabs Technologies Nigeria Limited (RC 9600803). The platform was developed alongside, and runs in live production with, an established Lagos forwarding house, on secure, enterprise-grade cloud infrastructure.